1. Acceptance and operator
These Terms of Use ("Terms") govern access to and use of wdlresearch.com (the "Website"), operated by MSM Research and Insights Inc. under the WDL Research website brand. By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.
If you use the Website on behalf of an organization, you represent that you are authorized to act for that organization in connection with your use.
2. Website purpose
The Website provides general information about online sample, sample aggregation, audience access, supplier-managed supply and research operations. It is intended primarily for market research agencies, consulting firms, research technology companies, sample buyers, fieldwork agencies and research platforms.
Website content is informational. It is not a binding offer, feasibility confirmation, professional advice, warranty or commitment to supply any audience, market, incidence level, volume, timing or price.
3. Projects and commercial engagements
A project, proposal, insertion order, supply arrangement, data processing relationship or other commercial engagement is governed by the written terms agreed by the relevant parties. If those terms conflict with these Website Terms, the signed or otherwise validly accepted commercial terms control for that engagement.
Submitting an enquiry does not create an agency, partnership, fiduciary, employment, exclusivity or client relationship and does not require either party to proceed with a project.
4. Eligibility and authority
You must be legally capable of agreeing to these Terms and must use the Website for lawful business purposes. The Website is not directed to children or intended for use by anyone who cannot legally consent to these Terms.
5. Permitted and prohibited use
You may view, download and use publicly available Website content for legitimate internal business evaluation, subject to these Terms.
- Do not interfere with the Website, servers, security controls or access restrictions.
- Do not introduce malicious code, conduct unauthorized vulnerability testing, overload the service or attempt to obtain unauthorized access.
- Do not scrape, harvest or systematically extract Website content or personal information except as permitted by law and written authorization.
- Do not impersonate another person, submit deceptive information, infringe intellectual-property or privacy rights, or use the Website for unlawful, abusive or fraudulent activity.
- Do not use Website content or branding to imply an affiliation, certification, endorsement or supply relationship that MSM has not confirmed in writing.
6. Enquiries and submitted information
You are responsible for ensuring that information you submit is accurate, lawful and reasonably necessary. You represent that you have authority to provide business contact and project information and that your submission does not violate confidentiality, privacy, intellectual-property or contractual duties.
Do not send respondent lists, special-category information, credentials, payment-card data or other highly sensitive information through the general Contact form. Submission of information does not require MSM to treat unsolicited ideas or business proposals as confidential unless a separate written confidentiality obligation applies.
7. Sample sourcing and business descriptions
WDL Research may use proprietary or directly managed audience assets, owned recruitment channels and vetted third-party sample, panel or recruitment partners. References to global reach, managed supply or partner networks do not mean every audience or market is supplied by a proprietary MSM panel.
Feasibility and source composition are project-dependent. Supplier identities, internal scoring, commercial rates and sourcing methods may be confidential, but sourcing will be described to clients where reasonably appropriate and permitted by contract.
8. Intellectual property
The Website, WDL Research brand assets, design, text, graphics, interfaces, code and original materials are owned by or licensed to MSM and are protected by applicable intellectual-property laws. Third-party names, marks and materials remain the property of their respective owners.
MSM grants you a limited, revocable, non-exclusive and non-transferable right to access the Website for its intended business-information purpose. No other license is granted. You may not reproduce, modify, distribute, publicly display, create derivative works from or commercially exploit protected Website materials without prior written permission or an applicable legal exception.
9. Third-party services and links
The Website may link to or interact with third-party websites and services. MSM does not control their availability, content, privacy, security or terms. Access is at your discretion, and a link does not constitute endorsement, partnership or responsibility unless expressly stated.
10. Accuracy, changes and availability
We seek to present information clearly but do not warrant that Website content is complete, current or error-free. We may change, suspend, restrict or discontinue any part of the Website without notice. Scheduled or unexpected maintenance, security events, network conditions and third-party failures may affect availability.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." MSM DISCLAIMS EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND UNINTERRUPTED OR ERROR-FREE OPERATION.
Nothing in these Terms excludes a warranty or right that applicable law does not permit the parties to exclude.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MSM AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATING TO THE WEBSITE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MSM’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT WHERE APPLICABLE.
13. Indemnification
To the extent permitted by law, you agree to defend, indemnify and hold harmless MSM and its directors, officers, employees and agents from third-party claims, losses and reasonable costs arising from your unlawful use of the Website, your material violation of these Terms, or information you submit in violation of another person’s rights. This section does not apply to the extent a claim results from MSM’s own unlawful conduct.
14. Privacy and security
Our Privacy Policy describes how personal information submitted through or generated by the Website is handled. You are responsible for using reasonable security practices when accessing the Website and for notifying us if you believe a submission or interaction has created a security concern.
15. Governing law and forum
These Terms and any dispute arising from or relating to the Website are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Subject to any non-waivable right or jurisdictional rule, the state courts located in Kent County, Delaware, and the United States District Court for the District of Delaware will have exclusive jurisdiction, and each party consents to personal jurisdiction and venue in those courts.
Commercial project agreements may contain different governing-law, dispute-resolution or venue provisions, which control for those agreements.
16. General terms
If a provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. You may not assign rights under these Terms without our written consent; MSM may assign these Terms in connection with a merger, reorganization, sale of assets or by operation of law. These Terms, together with the Privacy Policy and any notices expressly incorporated, are the entire agreement concerning use of the Website.
17. Changes to these Terms
We may update these Terms to reflect changes in the Website, business practices or law. Updated Terms take effect when published with a revised effective date unless a later date is stated. Continued use after the effective date constitutes acceptance to the extent permitted by law.
18. Contact
Questions about these Terms may be submitted through the Contact page or sent to: MSM Research and Insights Inc., 8 The Green, Dover, DE 19901, United States. WDL Research is a website brand of MSM Research and Insights Inc.